Have you ever wanted to streamline customer interactions and boost engagement with just one click? That’s where WhatsApp links come in for businesses! Imagine your customers instantly connecting with your support team, placing orders, or joining special promotional groups without any hassle.
WhatsApp links act as digital gateways, making it effortless for clients to reach you directly. Using WhatsApp APIs and chatbots online – whether you’re handling customer inquiries, offering exclusive deals, or providing after-sales support, simplifies communication and enhances customer experience.
You don’t have to wait for a person to save your contact information to chat! Easily create a WhatsApp link and chat away your business queries. You’ll understand the importance of such links better once you’re done reading this blog.
Understanding Whatsapp Links
In simple terms, a WhatsApp link is a redirecting ‘click-to-chat’ link that takes users directly to a WhatsApp conversation. You do not need to save the contact. This link can be put on any channel, and businesses use this effectively to direct consumers to their concerned personnel.
Perks of Using Whatsapp Links
Daily transactional messages cannot be typed individually. One needs to incorporate online chatbots and WhatsApp APIs to ease time constraints. Here are some benefits of using WhatsApp links in your business:
● Higher Scale of Engagement
Did you know that 80% of small and medium businesses (SMBs) in India believe that using WhatsApp as a marketing channel can help them scale their business? Through its wider reach and user-friendly interface, WhatsApp links are a game-changer for businesses.
Using chatbot links and Whatsapp APIs offers great convenience to consumers and businesses. A purchase decision is made easier when consumers are easily directed to the businesses’ WhatsApp chat.
This makes the transaction process quicker and customer escalations also get resolved on the spot!
● Generating Leads Faster
With a WhatsApp link, your customers can message you first, instantly giving you a potential lead. This link also boosts your lead-generation efforts on your website and social media. Plus, you can add predefined messages to the link to guide customers in asking the right questions. This helps your business qualify leads and provide quick support
Types of Whatsapp Links
Different WhatsApp link types can be used depending on the brand’s requirements and business type. Here’s a curated list of the top three WhatsApp link types you should know about:
1. Direct Whatsapp Links
A Direct WhatsApp Link, also known as a “click-to-chat” link, immediately directs users to a conversation with your business if WhatsApp is installed on their device. Using chatbots online, you can speed up customer interactions by having real-time conversations with numerous consumers.
2. Pre-Filled Messages in Direct Links
When customers click on a pre-filled WhatsApp link, a template message appears in their text box, eliminating the need to type it themselves. This feature is ideal for product-specific campaigns, ensuring clear and consistent communication about your offerings.
3. Pre-Filled Links
Pre-filled links are ideal for broadcasting messages, allowing you to select the recipients after they click the link. This ensures your communication reaches the right audience effectively.
Ideal Spots for Placing WhatsApp Links
One needs to carefully place WhatsApp links across different channels to garner the best results and the highest traction. These include:
1. Social Media Accounts/Bios
Whether it’s Facebook, Instagram, LinkedIn, or Google, including a WhatsApp link in your bio is incredibly convenient. It ensures that new customers visiting your profiles can easily spot it right away.
This quick access encourages immediate engagement, making it simpler for potential clients to reach out and connect with your business directly.
2. Business Website
By adding a “24/7 WhatsApp Support” or “Contact Us” link, you can turn your website into a 24/7 lead-generating machine.
Place it in your banner or CTA buttons to make it more appealing and easily accessible for visitors. This will encourage them to contact your business anytime!
3. Social Media Posts/Stories
Embed WhatsApp links in your social media posts and “Stories” for increased engagement. According to a report by HubSpot, 49% of customers prefer discovering new products on Instagram stories, making it a prime place to share your links and connect instantly!
Boosting Businesses with Whatsapp
By using WhatsApp links and WhatsApp APIs, you can surely grow your business multifold. Not only this, it’s also imperative to spread the links across channels. A fast and growing business begins with customer satisfaction, which Shipyaari does due diligence on. With Delta by Shipyaari’s WhatsApp engagement solutions, you can enhance customer engagement exponentially. Push your business to greater heights with the best digital customer engagement, and let your sales skyrocket!
Santosh Kumar is a Professional SEO and Blogger, With the help of this blog he is trying to share top 10 lists, facts, entertainment news from India and all around the world.